IT Manager, Quality Assurance (Montreal, QC)
Core
Lead a team of QA analysts to drive operational excellence, continuous improvement, and talent development within a health technology organization.
Role type
Senior IC QA Manager
Builds
High-performing QA teams and sustainable operational solutions
Domain
Health technology / Software Quality Assurance
Deliverable
client delivery
Required skills
Team management, talent development, performance management, operational efficiency analysis, strategic project leadership, cross-functional collaboration, process optimization, organizational influence, resilience under pressure, complex structure navigation
Preferred skills
SAFe environment experience, large-scale Agile methodologies, digital transformation initiatives, talent management best practices, offshore team management, test strategy development, AI interest
Technologies
English-only IT tools
Responsibilities
Directly manage 12 QA analysts, conduct regular 1:1s for coaching and evaluation, identify team member potential and define career paths, analyze operational inefficiencies and design sustainable solutions, optimize team efficiency to increase productivity, collaborate with QA leaders to align strategic and operational efforts
Seniority
Senior, hands-on IC with people leadership
