Senior Manager, Control Testing Reporting and Operations (Global Security)

The Senior Manager, Control Testing Reporting and Operations is a strategic role that bridges testing execution with data-driven insights and process. You'll play a key part in the control testing function, responsible for orchestrating the team's testing activities while transforming raw testing data into actionable intelligence.

What will you do?

• Maintain and update the team's testing schedule, tracking completion status, due dates, and resource assignments across all active engagements
• Build and maintain Excel-based dashboards and reporting tools to track testing completion, deficiency counts, aging issues, and remediation progress
• Perform data analysis on control testing results to identify trends, recurring failures, and areas requiring deeper investigation
• Identify repetitive manual tasks within the testing cycle that are candidates for automation or AI-assisted processing
• Support the build-out of automated reporting templates and testing workflows using available tools (Excel macros, Power Query, Python, or RPA)
• Prepare and maintain testing trackers, issue logs, and status reports to support team-wide visibility and accountability
• Ensure all workpapers, evidence files, and supporting documentation are stored and organized per quality standards
• Develop team capability in translating data into compelling narratives; coach team members on how to articulate findings in both technical and business terms for different audiences
• Model cross-functional collaboration, represent and escalate issues and opportunities to senior leadership

What do you need to succeed?

Must-have

• 7+ years of experience in IT Risk, IT Audit, or technology controls within the financial services industry, with at least 2 years in a team lead or supervisory capacity
• Bachelor’s degree in information systems, Computer Science, Finance, or a related field
• Strong understanding of data analytics and governance frameworks; ability to investigate and articulate the "story" behind control testing data—not just what the numbers show, but why patterns emerge; demonstrated capability to translate technical data insights into business-relevant narratives.

- Note: Control testing execution is not required for this role; expertise in understanding and analyzing the data generated by control testing activities is essential.

• Advanced Excel proficiency including pivot tables, Power Query, VLOOKUP/XLOOKUP, conditional formatting, and dashboard construction; expertise in designing advanced reporting models (dashboards, KRI trackers, issue aging reports, testing coverage summaries); ability to build and automate recurring management reports (weekly, monthly, quarterly); data analytical mindset to identify patterns, systemic weaknesses, and recurring failures
• Experience with scheduling, resource planning, and team capacity management in a structured program environment
• Familiarity with GRC platforms (ServiceNow GRC, RSA Archer, or equivalent) and document m