Data Scientist
Core
Deliver analytics and actionable insights to deepen understanding of client experience and optimize the end-to-end client journey across the bank's business lines.
Role type
Data Scientist (Client Experience & Journey Analytics)
Builds
Scalable analytical frameworks, dashboards, and recommendations to improve client engagement, retention, and journey performance.
Domain
Banking / Customer Experience Analytics
Deliverable
dashboards & analysis
Required skills
Python, SQL, statistical modeling, machine learning, prompt engineering, Power BI, Hadoop, Spark, Google Cloud, Microsoft Azure, DevOps principles
Preferred skills
GenAI application, design thinking, software engineering best practices
Responsibilities
Develop and implement analytical approaches to uncover patterns in client behavior; write and maintain Python/SQL code for data pipelines; design statistical and ML techniques to identify drivers of client satisfaction; create data visualizations and reports for stakeholders; collaborate with business lines to translate challenges into scalable analytical solutions.
Seniority
Mid-to-Senior, hands-on IC
