Project Manager I-6317
Core
Own and drive UX Research vendor engagements from intake through contract execution and invoicing, serving as the central coordination point between researchers, vendors, and leadership.
Role type
Senior IC project/program manager (vendor/procurement focus)
Builds
Vendor engagement workflows and contract execution processes for UX Research teams
Domain
Technology consulting / UX Research operations
Required skills
Vendor/procurement coordination, End-to-end project ownership, Multi-workstream management, Risk identification and escalation, Process improvement, Written status reporting
Preferred skills
PMP/CAPM certification, Procurement/sourcing experience, Case/ticket management systems, UX research operations familiarity
Technologies
AI tools for productivity and workflow scaling
Responsibilities
Manage portfolio of UX Research vendor engagements end-to-end; Coordinate across cross-functional teams and external partners; Drive daily momentum and resolve blockers; Monitor status and escalate risks; Maintain KPI/SLA tracking and documentation; Recommend process improvements; Provide guidance on procurement compliance.
Seniority
Mid-level, hands-on IC