Field Service –Lead
Core
Manage, supervise, and optimize a team of field service technicians performing start-up, commissioning, troubleshooting, and maintenance of electrical distribution systems at customer sites.
Role type
Senior IC Field Service Lead (Team Lead)
Builds
Electrical distribution systems, switchgear, UPS, generators, and PDUs
Domain
Industrial power distribution and electrical infrastructure
Required skills
Team leadership, electrical equipment commissioning, troubleshooting, risk identification, LOTO compliance, project closeout, resource coordination, technical documentation
Preferred skills
Switchgear expertise, electrical control systems, advanced communication protocols, prior supervisory experience
Technologies
Switchgear, UPS, generators, PDUs, electrical control systems, advanced communication protocols (via careerplan.io/jobs/4400912009-field-service-lead-at-industrialelectricmanufacturing)
Responsibilities
Lead and coordinate start-up and commissioning activities across multiple customer sites; Provide daily supervision, mentorship, and training to field service technicians; Serve as technical lead for troubleshooting and product expertise; Resolve punch list items and ensure job closeout; Coordinate with commercial and administration teams for out-of-scope requests; Report product or quality concerns to management; Schedule additional field resources as needed.
Seniority
Senior, hands-on IC with supervisory duties
