Centre Support Volunteer (Newtown - Tuesdays OR Wednesdays)
Core
Provide general advice, guidance, and day-to-day support to asylum seeker clients regarding services, processes, and specific applications (Opal, Medicare).
Role type
Volunteer Centre Support Specialist
Builds
Client support pathways and referrals to ASC programs
Domain
Social Services / Asylum Seeker Support
Deliverable
client delivery
Required skills
Client communication, telephone/email/SMS interaction, referral processing, Opal application processing, Medicare application processing, basic technical troubleshooting, research skills, cultural sensitivity
Preferred skills
Experience with Translating and Interpreting service, advanced computer skills (Google products), flexibility
Technologies
Google products, ASC database, Transport NSW Opal system, Medicare system