Donor Support & Supporter Care Opportunities
Core
Deliver exceptional supporter experiences by responding to donor enquiries, processing donations, and maintaining accurate donor records for not-for-profit organizations.
Role type
Donor Support & Fundraising Administration Specialist
Builds
Donor relationships and fundraising campaign support
Domain
Not-for-profit / Charity / Fundraising
Deliverable
client delivery
Required skills
Donor relationship management, fundraising database management, customer service, data entry, reporting, transaction processing
Preferred skills
Raiser's Edge, Salesforce, multi-priority management
Responsibilities
Responding to donor and supporter enquiries via phone and email, processing donations and fundraising transactions, maintaining accurate donor records and database integrity, managing acknowledgements and supporter communications, supporting fundraising campaigns and appeals, handling data entry and reporting tasks
Seniority
Mid-level, hands-on IC