Lead Product Manager
Core
Own key areas of the AI agent portfolio, specifically production voice and SMS agents handling real client conversations across the insurance lifecycle.
Role type
Lead Product Manager (AI Agents)
Builds
Production-grade voice, chat, and predictive models for insurance brokerage agencies
Domain
Healthcare Insurance / AI / Voice & Chat
Deliverable
production ML models | product features
Required skills
Product strategy & roadmap ownership, end-to-end product lifecycle management, LLM product building & improvement (evals, prompt iteration), metric definition & experiment design, hands-on prototyping, cross-functional alignment
Preferred skills
Voice AI or telephony product experience, Medicare/ACA or adjacent insurance domain knowledge, early or founding PM experience
Technologies
LLMs, Voice AI, SMS, Telephony
Responsibilities
Set product strategy and roadmap for the agent portfolio, take conversational AI agents from concept through production launch and adoption, own prioritization of features, define success rubrics and compliance standards, translate customer insights into the roadmap, align founders, engineering, and design on direction and sequencing
