Software Engineer - Internal Tools
Core
Build AI-enabled internal tools and agents to automate manual workflows for incident response, on-call, support, and onboarding.
Role type
Junior IC software engineer (internal tools & AI automation)
Builds
Internal dashboards, Slack/PagerDuty bots, and LLM-integrated automation scripts
Domain
SaaS operations & AI integration
Deliverable
production ML models | product features
Required skills
TypeScript, Ruby, or Go; LLM API integration; script/automation development; end-to-end project ownership
Preferred skills
Slack API, GitHub Actions, Terraform, Kubernetes
Technologies
TypeScript, Ruby, Go, LLM APIs, Slack, PagerDuty, GitHub Actions, Terraform, Kubernetes
Responsibilities
Automate incident response and customer support workflows; build internal dashboards for service quality; integrate AI coding tools into internal systems; design and ship small, useful features rapidly
Seniority
Junior, hands-on IC