Senior Technical Account Manager
Core
Senior Technical Account Manager providing cost intelligence, AI ROI consulting, and strategic cloud optimization for enterprise customers.
Role type
Senior Technical Account Manager (Cloud/FinOps)
Builds
Cloud cost optimization strategies, AI ROI roadmaps, and scalable technical playbooks for enterprise clients.
Domain
B2B SaaS, Cloud Infrastructure (AWS/GCP/Azure), FinOps
Deliverable
client delivery
Required skills
Cloud cost analysis, SQL, BI dashboarding, strategic consulting, data analysis, technical account management, cross-functional leadership
Preferred skills
Cloud architecture, tagging strategy, executive presentation, mentorship
Technologies
AWS, GCP, Azure, Excel, Quicksight, Looker, Domo, Tableau
Responsibilities
Conduct executive business reviews and periodic cost intelligence analysis; Mentor and coach fellow TAMs on continuous improvement; Develop repeatable technical solutions and playbooks; Solve complex customer/vendor issues and prevent negative service trends; Lead joint success planning workshops and internal initiatives; Create and maintain standards for data analysis and stakeholder communications.
Seniority
Senior, hands-on IC with mentorship responsibilities