Engineering Manager

About GlossGenius

AI-powered system, helps 100,000+ service businesses earn more revenue, frees up time for work they love, agentic workforce gets more clients in the door, grows profit per appointment, keeps clients coming back, businesses process billions in annual payment volume, see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, saving on processing fees, core product: scheduling, client management, payments, team tools, daily operating system for 120,000+ service businesses, being rebuilt around AI, this team is at the center of that work, Engineering Manager owns full arc of execution: engineering quality, team health, outcomes your team drives for businesses, focused ownership role: one team, led deeply, partner directly with Product and Design counterparts on Core team to ship experiences that are technically sound and genuinely excellent, must be commutable to NYC headquarters, operate in hybrid environment, default to in-office 3-4 days per week, required attendance on Tuesdays and Thursdays, What You'll Do: own execution for your team end-to-end: delivery, quality bar, scope trade-offs, decisions that get things shipped without accumulating technical debt, embed AI tooling into how your team builds as a default, not a suggestion, identifying where it accelerates development cycles, improves code quality, removes bottlenecks that previously required human intervention, architect the layer of AI-powered systems and tooling that makes your team disproportionately productive, not just feature-shipping, but building the automation that multiplies output, partner with Product and Design from early strategy through production, bringing engineering perspective into the room before decisions are made, contribute to technical direction for your area: surface platform needs and scaling challenges early, help your team make good architectural calls, develop your team: invest in its growth, stretch the high-potential, build a team where people get better because of working there, partner with recruiting to hire strong engineers, hold a high bar on every candidate, build a team culture that retains them, What We're Looking For: 5+ years of software engineering experience, with at least 2 years managing a software engineering team at a high-growth technology company, fundamentally changed how you build software because of AI: use it to architect, debug, write, and review code, have a clear point of view on where it accelerates your team's output versus where judgment still needs to be human, make decisions and move: don't wait for full information, set a direction, ship something, adjust based on what you learn, strong enough technical judgment to earn the trust of your team, evaluate architectural trade-offs, give meaningful input on what gets built and how, track record of developing engineers: invested in people's growth and can point to what they went on to do, customer-centric instincts: connect engineering decisions to outcomes for the service businesses we serve, not just to technical correctness, comfortable working in close collaboration with Product and Design to define what gets built, not just how