Credit & Collections Associate
Core
Manage assigned accounts, monitor aging receivables, and resolve payment issues for a construction industry client portfolio.
Role type
mid-level credit and collections associate
Builds
cash flow stability and reduced bad debt for construction projects
Domain
construction industry + accounts receivable
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
account reconciliation, collection calls, lien documentation, credit reporting tools, Microsoft Excel, customer communication, risk escalation
Preferred skills
SAP, construction industry knowledge, lien law knowledge
Responsibilities
Monitor aging receivables and conduct collection calls to secure outstanding payments; Manage assigned accounts and ensure timely resolution of payment issues; Perform account reconciliations and investigate discrepancies; Partner with Sales to resolve disputes and customer issues; Prepare collection letters, notices of intent to lien, and lien documentation; Track lien and bond claim deadlines and escalate risks; Monitor customer creditworthiness and update customer records; Maintain key performance metrics (DSO and % Current) within assigned portfolio; Escalate high-risk accounts to Credit leadership
Seniority
Mid-level, hands-on IC