Software Engineer, Operations
Core
Design, build, and maintain backend services, APIs, and automation tooling to support customer support, trust & safety, fraud detection, and financial operations workflows.
Role type
Senior backend software engineer (operations)
Builds
Scalable operational platforms, automation systems, and integrations for CX, Trust & Safety, and Financial Operations
Domain
Sports e-commerce, digital assets, and iGaming operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Python, Java, Kotlin, Go, AWS, relational databases, NoSQL, debugging, troubleshooting, API design, backend development, automation, observability
Preferred skills
Cross-functional collaboration, technical design reviews, agile planning, mentoring
Technologies
AWS, Python, Java, Kotlin, Go
Responsibilities
Design and build backend services and APIs; develop automation solutions to reduce manual effort; support incident investigation and root-cause analysis; partner with operations teams to translate workflows into technical solutions; participate in technical design reviews and architecture discussions; contribute to service reliability and monitoring initiatives.
Seniority
Senior, hands-on IC