Car Care Assistant Manager
Core
Lead daily operations of the Car Care Center Service Department, supervising repair technicians and service advisors to ensure efficient workflow, productivity, and exceptional customer service.
Role type
Assistant Manager, Automotive Repair
Builds
Vehicle repairs and maintenance services for AAA members
Domain
Automotive repair and service
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Automotive repair expertise, team leadership and mentoring, hiring and performance management, operational execution, customer communication, shop management software proficiency, regulatory compliance knowledge
Preferred skills
ASE Certification
Technologies
Automotive shop management software, diagnostic technology
Responsibilities
Lead and support daily operations of the Car Care Center Service Department, Supervise, mentor, and develop Repair Technicians and Service Advisors, Assist with hiring, onboarding, training, and performance management of service department associates, Ensure all vehicle repairs and maintenance services are completed accurately and in accordance with manufacturer specifications, Organize and prioritize work assignments to maximize shop efficiency and vehicle throughput, Support store sales growth and profitability through effective operational execution, Assume responsibility for store operations and sales performance in the Manager's absence
Seniority
Mid-level management, hands-on operational leadership