日本語テクニカルサポートエンジニア(Technical Support Engineer)
Core
Provide technical support for PCs and printers, troubleshooting usage issues and technical problems to meet customer needs.
Role type
Technical Support Engineer
Builds
Customer service experiences and resolved technical issues
Domain
IT Hardware & Software Support
Required skills
PC hardware knowledge, PC software knowledge, Microsoft Office proficiency, logical thinking, communication skills, customer orientation, adaptability, resilience, shift work availability