Casual Student Services Assistant
Core
First point of contact for students, staff, and visitors providing front-of-house customer service, handling enquiries, and supporting routine administration.
Role type
Casual student services assistant
Builds
Welcoming, inclusive front-of-house experience for students and visitors
Domain
Higher education student services
Deliverable
client delivery
Required skills
Verbal and written communication, customer service, organization, attention to detail, basic computer skills, system learning, collaboration, privacy and confidentiality awareness, reliability, flexibility
Preferred skills
Previous customer service/reception/hospitality/retail experience, education or multicultural environment experience
Technologies
Student Management Platform, Microsoft Office, email, online systems
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