Senior Forward Deployed Engineer (North America)
Core
Senior technical authority embedded with complex enterprise customers to guide deployment, architecture, and adoption of agentic development workflows for Coder.
Role type
Senior Forward Deployed Engineer (Post-Sales Solutions)
Builds
Coder platform (AI coding agents and development workflows)
Domain
Cloud Infrastructure & AI Development
Deliverable
client delivery
Required skills
Cloud infrastructure design (AWS/GCP/Azure), agentic development workflows, enterprise customer engagement, architecture pattern design, technical documentation, risk escalation
Preferred skills
Experience with Get Well engagements, translating environment complexity into guidance, advocating for product roadmap improvements
Technologies
AWS, Google Cloud, Microsoft Azure
Responsibilities
Guide deployment architecture and environment design for post-sales customers; Own onboarding engagements from contract to productive adoption; Lead Get Well engagements to resolve architecture or organizational limitations; Help customers implement agentic development practices at scale; Design and document repeatable delivery patterns; Design reference architectures tailored to customer constraints; Translate environment complexity into networking and infrastructure guidance; Anticipate technical risks and escalate to stakeholders; Capture product feedback and advocate for roadmap improvements
Seniority
Senior, hands-on IC
