Product Operations Specialist (Backoffice)
Core
Manage Fever's back-office operations for the Marketplace, ensuring the smooth configuration, monitoring, and maintenance of experiences across internal and external ticketing and distribution platforms.
Role type
Product Operations Specialist (Backoffice)
Builds
Operational continuity for live entertainment experiences and marketplace functions
Domain
Live entertainment / Ticketing / Marketplace operations
Deliverable
product features
Required skills
API integration oversight, cross-functional coordination, operational monitoring, process configuration, stakeholder reporting, multitasking, problem-solving, Microsoft Office proficiency, SQL
Preferred skills
Experience with internal systems and dashboards
Responsibilities
Create, configure, monitor, and maintain experiences on ticketing and distribution platforms; perform daily checks on published experiences; coordinate with Project Management, Product, QA, Marketing, and Finance; oversee external partner API integrations; align priorities and report operational issues in weekly meetings
Seniority
Mid-level, hands-on IC