Associate
Core
Associate role in Application and Emerging Technology services helping clients identify, prioritize, and integrate emerging technologies to solve business problems and drive innovation.
Role type
Associate, Business/Product Operations (Cards)
Builds
New card product propositions, end-to-end card operations, and card technology implementations for banks and FinTechs.
Domain
Financial Services (FS X-Sector) / Payments / Card Operations
Deliverable
product features
Required skills
Credit card processing, Operations processes, Product management, Business analysis, Card portfolio management, Credit and underwriting risk, Scorecard analysis, Customer engagement strategies, Card lifecycle implementation, Transaction authorization, Fraud monitoring, Card management systems (CMS), Process documentation (SOPs), UAT management, Vendor management, Process automation, Technical documentation (BRDs, FRDs), ISO 8583 standards, Web services and APIs, SQL, Data analysis, Cloud deployments
Preferred skills
Credit card processing, Operations processes
Technologies
Card management systems (CMS), Postman, VTS, MCPS
Responsibilities
Design end-to-end customer engagement communication plans and campaigns, Set up entire cards business for new banks/FinTechs ensuring profitability, Manage card operations for credit/debit/virtual cards including pre-issuance to settlement, Conduct UAT and manage vendors for cards operations, Define and create technical documents for development and implementation of card lifecycle features, Improve operational processes by implementing automation
Seniority
Associate, 4-8 years experience
