Membership Director

## About the Role London, UK, with intra-EU and global travel High autonomy on where you spend your time, with time in office for alignment and planning. Visa support and international relocation packages available. ## About the Company Aurora is the Lifestyle Operating System for the new era of high-performance living. Combining AI and human expertise, Aurora manages the global lifestyles of the world's highest impact individuals, proactively curating and executing on-demand dining, travel, experiences & entertainment, luxury goods & gifting, and longevity & wellness experiences. We're backed by the most successful founder in the space ever. To date, we have: - Raised $9m from a group of founders, operators, investors, and athletes behind companies including Cleo, VistaJet, Wander, Flex, Salido, and Boost Capital Partners - alongside Kevin Love, Kyle Kuzma, Kiernan Dewsbury-Hall, Koro Capital, Insiders VC, Antler, and other high-signal operators and family offices. - Achieved industry-leading engagement, transaction volumes, and referrals from paying members, with a large and growing waitlist seeking access. - Built a proactive, conversational product described as "magic" by our members. We're now building our growth function as we continue to elevate and deepen our member base globally. Aurora was founded in 2024 by: - Jonah Lowenstein, previously backed by the investors & operators behind Facebook, Spotify and Venmo. - Aurelius Zwick, UK Young Entrepreneur of the Year. - Dmitry Ogurtsov, former Director of Engineering at Workbounce (conversational AI tool acquired by ZoomInfo). Aurora is chaired by Alex Macdonald, founder of digital concierge Velocity Black (acquired by Capital One for $300M). ## Our Principles We're a team of tier-1 investor-backed and exited operators united by our five core principles: - We seek truth - We are high-leverage - We are owners - We believe impossible is an attitude ## Why Aurora - **High Leverage**: Place a daily-use product in the hands of the world's highest-influence individuals and curate the highest impact, highest performance community of customers globally. - **Cutting Edge AI**: Gain hands-on experience working with a revolutionary AI system, redefining lifestyle management at the highest level. - **Generationally Defining**: Play an essential role in defining the new era of lifestyle - a >$100bn opportunity at the intersection of technology, hospitality, and longevity. ## Role Overview **Membership Director** Our early team is searching for a full-time Membership Director to own our member relations from the first point of contact to renewal. You will work directly with the CEO and COO to design, organize, and own a high-performance business development and account management function. This role reports directly to Aurora's CEO, and has the potential to rapidly grow into a senior leadership position across Growth and Business Development. This is an opportunity to play a central role in building and growing the world's highest-impact business development function, building an unparalleled network amongst world-class founders, athletes, creatives, and family offices - developing an ultra-high-performance, thriving member base that relies on Aurora on a daily basis. The role includes direct business development, partnerships, community events and activations, and member relations from first interaction to renewal. ## Key Responsibilities - Own Aurora's member business development funnel: Actively source and convert new members through your network. Translate high-signal engagement with Aurora into conversions and renewals. - Represent Aurora directly with members: Engage with prospects and members personally during their first interactions around the product, supporting their conversion journey, and identifying opportunities to improve the funnel while ensuring each conversion experience reflects Aurora's standards. - Develop and manage channel partnerships: Build and maintain relationships with aligned partners, communities, and networks that introduce high-quality prospective members to Aurora. - Create high-signal events and collaborations: Design and execute proprietary events and cultural collaborations in high-signal communities and venues to attract and engage prospective members. - Build the long-term playbook and team: Create the playbook for a world-class member relations function, then hire, train, and lead a high-performance onboarding, conversion, and retention team. ## Who You Are - **Connected and capable**: You ideally have a deep familiarity with and existing relationships within elite networks, founder communities, athlete and creative circles, family offices, or similar high-signal ecosystems. You have a strong network in at least one of the following core markets: London, Paris, Milan, Dubai. - **A master relationship builder and persuader**: You excel at identifying, building, and nurturing relationships in high-performance networks, turning introductions or chance encounters into meaningful, trusting, long-term relationships. - **A rigorous operator**: You can manage multiple partnerships, events, and communication streams without losing attention to detail, prioritizing the highest-leverage opportunities. - **Data-driven and high leverage**: You can use metrics such as lead volume, engagement patterns, conversion rates, and member behaviors to identify areas of improvement and continuously improve performance. - **An outright owner**: You operate autonomously, identify what needs to happen, and drive outcomes without waiting for direction. You bring solutions, iterate quickly, and communicate confidently under scrutiny. ## What We Offer - Competitive salary + performance-based bonus. - Founding stock options package on the ground floor of a $10b+ opportunity. - Access to exclusive Aurora events and services. - Whoop or Oura Ring on us. - $2,000 annual education budget.