Technical Escalation Engineer (Third Shift)
Core
Monitor and maintain the health, performance, and availability of a fleet of installed data platform clusters in a 24/7 network operations center environment.
Role type
Senior IC Technical Escalation Engineer (NOC)
Builds
Enterprise data platform infrastructure for AI training and inference
Domain
Data infrastructure / AI infrastructure
Deliverable
production ML models
Required skills
Incident management, Root Cause Analysis, TCP/IP, SNMP, DHCP, DNS, network monitoring, troubleshooting, documentation, shift work
Preferred skills
NOC Operator experience, customer service, continuous learning
