Technical Escalation Engineer (Third Shift)
Core
Monitor and maintain the health, performance, and availability of a fleet of installed data infrastructure clusters in a 24/7 network operations center environment.
Role type
Technical Escalation Engineer (NOC)
Builds
Enterprise data platform infrastructure for AI training and inference (via careerplan.io/jobs/43-001-D1-F61-47-508-technical-escalation-engineer-third-shift)
Domain
Data Infrastructure / AI Systems
Deliverable
production ML models
Required skills
Network monitoring, incident management, troubleshooting, Root Cause Analysis, SOP adherence, shift-based operations
Preferred skills
NOC Operator experience, networking protocols (TCP/IP, SNMP, DHCP, DNS), hands-on training completion
