Resident Customer Support Engineer (Onsite - Dallas, TX)
Core
Resident Customer Support Engineer acting as a product expert for VAST Data's Universal Storage platform, handling daily operations, escalations, and customer installations at the client site.
Role type
Senior IC Customer Support Engineer (Onsite)
Builds
VAST Data Universal Storage platform for machine learning and high-performance computing workloads
Domain
Enterprise IT infrastructure, storage, networking, and Linux systems
Required skills
Enterprise IT infrastructure, networking, storage solutions, Linux system administration, network troubleshooting, bash scripting, file systems, scale-out NAS, S3, high-performance computing
Preferred skills
Hardware management, startup experience
Technologies
Linux, S3, NAS
Responsibilities
Manage daily technical operations and escalations, perform customer installations/upgrades/field maintenance, consult on pre-sales and technical sales activities, lead customer review meetings, submit feature requests and bugs
Seniority
Senior, hands-on IC (via careerplan.io/jobs/43-001-A7-55F-resident-customer-support-engineer-onsite-dallas-tx)
