Professional Services Engineer
Core
Deliver pristine first experiences of VAST data platform through onsite hardware installation, software configuration, and cluster management for AI and enterprise data infrastructure.
Role type
Senior IC Professional Services Engineer (Field) (via careerplan.io/jobs/43-001-23-D47-professional-services-engineer)
Builds
Enterprise and AI data infrastructure (hardware rack/stack, software installation, cluster relocation/expansion)
Domain
Data storage infrastructure + AI computing
Required skills
Data storage technologies (SAN/NAS/DAS), Linux CLI, virtualization (VMware), containerization (Docker), networking, hardware installation, troubleshooting
Preferred skills
AI infrastructure trends, process documentation, partner training
Technologies
VAST Data, VMware, Docker, Linux, SAN, NAS, DAS
Responsibilities
Install, configure, test, and troubleshoot VAST Data solutions in customer environments; Perform hardware rack, stack, cable, and label activities; Execute cluster re-location and expansions; Resolve break-fix requests; Collaborate on product development and process improvement inputs.
Seniority
Senior, hands-on IC
