Professional Services Engineer
Core
Deliver pristine first experiences of VAST data platform through onsite hardware installation, software configuration, and cluster management for AI and enterprise data infrastructure.
Role type
Senior Professional Services Engineer (Infrastructure/Storage)
Builds
Enterprise and AI data infrastructure (hardware racks, software clusters, storage solutions) (via careerplan.io/jobs/43-001-23-D47-07-208-professional-services-engineer)
Domain
Data storage, AI infrastructure, enterprise software
Required skills
Data storage technologies (SAN, NAS, DAS, cloud), Linux CLI, virtualization (VMware), containerization (Docker), networking, troubleshooting, customer service, analytical problem-solving
Preferred skills
None stated
Technologies
VAST Data, VMware, Docker, Linux, SAN, NAS, DAS
Responsibilities
Install, configure, test, and troubleshoot VAST Data solutions in customer environments; Perform hardware rack, stack, cable, and label activities; Execute software installation, cluster relocation, and expansions; Handle break-fix requests; Collaborate with internal teams on product development and process improvement; Maintain knowledge of AI and storage industry trends.
Seniority
Senior, hands-on IC