Home Medical Equipment Representative
Core
Coordinate intake, order processing, and delivery of Home Medical Equipment (HME) and supplies for patients, acting as a liaison between referral sources, providers, and internal service lines.
Role type
Home Medical Equipment Coordinator / Field Delivery Representative
Builds
Home medical equipment and supply orders for patients
Domain
Healthcare / Durable Medical Equipment
Deliverable
client delivery
Required skills
Order entry & processing, Patient care, Referral management, Medical equipment knowledge, Problem solving
Preferred skills
Home or durable medical equipment experience, Office operations coordination, Direct patient care support
Technologies
Electronic Medical Record (EMR), Point of Sale (POS) systems, Basic computer applications
Responsibilities
Coordinate patient intake and order processing, Manage delivery and fulfillment of medical equipment, Support patient discharges and transitions of care, Provide one-on-one patient support including equipment education and fittings, Process Point of Sale transactions, Collaborate across departments for seamless service delivery
Seniority
Individual Contributor, Entry to Mid-level