Operations Manager
Core
Manage daily operations for the New York market, overseeing Kitchen, Warehouse, Food Safety, Fulfillment, and Logistics to ensure scalability and cost-efficiency.
Role type
Operations Manager (Market Operations)
Builds
Operational processes and service delivery for a meal-kit platform
Domain
Food service / Logistics / Operations
Required skills
Operational oversight, labor management, resource allocation, performance monitoring, cross-functional communication, bilingual fluency (English/Spanish), analytical problem-solving
Preferred skills
Cold storage experience, logistics background, proficiency in operational dashboards
Responsibilities
Monitor real-time operations to ensure adherence to SOPs, manage labor scheduling and shift handovers, track and analyze performance metrics, prepare end-of-shift reports, act as escalation point for on-ground teams
Seniority
Mid-level, hands-on IC