Care Coordinator (Customer Service)
On-site
Core
Coordinate services, manage care plans and budgets, and support older Australians to live independently at home.
Role type
Care Coordinator (Customer Service)
Builds
Aged care service delivery for older Australians
Domain
Healthcare / Aged Care
Deliverable
client delivery
Required skills
Communication, customer service, interpersonal skills, organizational skills, budget management, Microsoft 365 proficiency, decision-making, task prioritization
Responsibilities
Act as primary point of contact for care recipients, coordinate and schedule care services, maintain client records and case notes, monitor budgets to prevent overspending, use multiple technology platforms to deliver services, source information and solutions to support client goals
