Club Manager – Balaclava
Core
Manage day-to-day operations of a 24/7 fitness club, lead a team of consultants and trainers, and drive sales and member growth.
Role type
Senior IC club manager (fitness)
Builds
A premium 24/7 fitness club experience for members
Domain
Health & Fitness / Gym Operations
Required skills
Sales and business development, team leadership and motivation, customer service, fitness industry knowledge, marketing and social media management, operational compliance and safety, performance analysis, conflict resolution
Preferred skills
Certificate III or IV in fitness, First Aid/CPR certification, Blue Card/WWCC, experience in a target-driven leadership role
Technologies
Social media platforms, gym management software
Responsibilities
Manage day-to-day club operations, lead and develop a team of membership consultants and personal trainers, meet and exceed sales targets and KPIs, ensure club cleanliness, safety, and compliance with security and WHS standards, generate new leads via outreach and community engagement, drive marketing campaigns and manage club social media
Seniority
Senior, hands-on IC