Uk Head Of Clinical Product Hybrid 85k 150k Yr Inc Equity

## About the role Being the UK Head of Clinical Product at Aios Medical We're the 4th largest GLP-1 provider in the UK. By the end of this year, we'll be number one. We've got direct relationships with the major GLP-1 manufacturers, a profitable business that's compounding fast, a Silicon Valley calibre engineering team. As UK Head of Clinical Product at Aios, powering Bolt Pharmacy, your fundamental role is to build and scale the clinical operating system that enables GLP-1 patients to move through care safely, quickly, and consistently. You have a clinical background prescribing GLP-1s previously, but this is not a passive advisory or Superintendent Pharmacist role. You will own productisation, operational design, and team performance. We're intense, so you'll be intense. You'll lead the senior team and own the day-to-day clinical engine across >50 prescribing pharmacists and the medic team. You'll unify Clinical, Product, and Operations to make sure prescribing frameworks are translated into clear decision trees, escalation pathways, and productised workflows that can scale to serve ≥1,000,000 patients per month. Excellent performance in this role means clinical capacity stays ahead of growth, protocols are clear and productised, and prescriber standards remain painfully high. If you nail this role, you'll define how modern, protocol-driven care is delivered at massive scale, and be considered for our future CPO role. This is a senior, full-time hybrid role (willing to commute to the Blackburn area of England occasionally, minimal time on-site required). You'll be reporting directly to Saim Dalvi, our UK Lead. You'll also work closely with: - Phuong Ngyuen (Superintendent Pharmacist) - Jordan Pellikan (Head of CX & Ops) - Ben Dowdle (Head of Product) - Lindsey Depledge (Patient Product Manager) ## Responsibilities ### Build and productise GLP-1 protocols - Create and maintain scalable GLP-1 protocols to provide a better patient experience - Reduce friction so eligible patients move through quiz, onboarding, and reordering flows compliantly and quickly ### Raise team standards - Protect patient safety while enabling commercial scale - Own clinical protocol adherence across the team - Support governance audits, training, and protocol rollouts ### Nail clinical staffing - Ensure the right pharmacist and medic coverage is in place as volume grows - Guide rota and capacity plans for weekdays, weekends, holidays, and spikes ### Drive clinical throughput and KPIs - Own Return %, SLAs, escalation rates, clinician output metrics and quality analysis - Measure output and address underperformance quickly ### Unify prescribing pathways - Create one clear operating model across prescribing pharmacists and the medic team - Help define which cases sit with pharmacists, medics, or escalation (senior team) ## Requirements - **GPhC pharmacist (or GP) + independent prescriber**: You're a registered UK pharmacist (or GP) with an Independent Prescriber qualification. You understand what safe, defensible GLP-1 prescribing looks like in a regulated telehealth environment. - **Protocol builder**: You've written, improved, and operationalised (preferably GLP-1) protocols before. You can turn clinical logic into clear rules, decision trees, escalation pathways, and workflows clinicians love to use. - **Product-manager**: You can translate messy clinical nuance into clear product requirements. You detest both ambiguity and friction, and your prescriber team feels the same way. - **Commercial<>clinical mindset**: You care a lot about safety and standards, and you also understand that protocols, staffing, and clinical friction directly affect conversion rate, retention, and commercial growth. You strike the perfect balance. - **Performance**: You're comfortable using data to manage output, challenge standards, and raise the bar. SLA, forecasting, and quality metrics are operating tools for you, not just abstract dashboards. - **Staffing + rota ownership**: You've owned or heavily influenced clinical staffing, rota, and capacity planning. You know how to keep coverage ahead of demand across weekdays, weekends, holidays, and volume spikes. You know the