Senior Product Manager- ICM Operations
Core
Lead product initiatives for ICM Operations platform covering Core Services and Business Intelligence, including workflows, automation, APIs, claims management, and reporting.
Role type
Senior Product Manager (Platform & BI)
Builds
Internal operational tooling, claims management systems, and BI dashboards for enterprise clients.
Domain
Insurance Claims Management (ICM) / Business Intelligence
Required skills
Product strategy, requirements definition, user flow design, data visualization, stakeholder alignment, roadmap execution, wireframing, cross-functional partnership.
Preferred skills
Experience with ticketing systems, administrative tools, enterprise-scale BI patterns.
Technologies
Business Intelligence tools, ticketing systems, APIs, data visualization frameworks.
Responsibilities
Own product requirements and feature prioritization for core services and BI; translate complex inputs into structured business problems and user flows; partner with engineering to shape features and make tradeoffs; drive alignment on priorities and sequencing; collaborate on product release activities; gather and synthesize customer feedback; communicate product vision and roadmap.
Seniority
Senior, hands-on IC