Senior Product Manager, Profiles Platform
Core
Own the strategy and roadmap for Klaviyo's core customer data system, ensuring profile data is accurate, scalable, and usable across the platform.
Role type
Senior Product Manager (Platform/Data Infrastructure)
Builds
Computed properties platform, profile data modeling, ingestion systems, and identity quality initiatives
Domain
SaaS / Customer Data Platforms / Data Infrastructure
Deliverable
product features
Required skills
Platform product management, data modeling, distributed systems, cross-team alignment, system tradeoffs, metrics definition
Preferred skills
CDPs, identity systems, data residency, compliance (GDPR/HIPAA), AI/analytics platforms
Technologies
KVS, streaming ingestion, sharding, probabilistic matching
Responsibilities
Define strategy and roadmap for profile data system, partner with engineering on architecture evolution, collaborate with Identity/Data/Consent teams, drive data quality improvements, enable global expansion and compliance, track key metrics
Seniority
Senior, hands-on IC