Customer Service Representative
Core
Welcome and guide visitors through wine tastings, build connections to turn visitors into loyal customers and club members, and drive sales across wine, merchandise, and memberships.
Role type
Frontline sales and hospitality representative
Builds
Wine tastings, wine and merchandise sales, membership sign-ups
Domain
Hospitality / Wine retail
Deliverable
product features
Required skills
Sales, customer service, communication, hospitality experience, team collaboration
Preferred skills
Wine knowledge, weekend availability
Responsibilities
Guide visitors through wine tastings, drive sales of wine and merchandise, convert visitors into club members