India Field Service Engineer
Core
Lead instrument repair, testing, refurbishment, and technical support for Agilent LC/GC and MS systems at the India Field Service Center.
Role type
Senior Field Service Engineer (Technical Leadership)
Builds
Repaired and refurbished analytical instruments for customers
Domain
Life Sciences Instrumentation / Field Service
Required skills
LC/GC and MS system repair, complex troubleshooting, root cause analysis, technical leadership, cross-functional collaboration, service operations management, SAP CRM/ECC proficiency, mentoring
Preferred skills
SAP CRM/ECC expertise, continuous improvement methodologies
Technologies
Agilent LC/GC/MS, SAP CRM, SAP ECC
Responsibilities
Lead instrument repair, testing, and refurbishment activities; resolve complex technical issues; drive continuous improvement in service quality and turnaround time; establish best practices and strengthen repair capabilities; collaborate with cross-functional teams to improve operational efficiency.
Seniority
Senior, hands-on IC with leadership responsibilities