Scheduling Coordinator - SITE BASED
Core
Coordinate onsite maintenance services and engineer visits for biopharmaceutical clients, managing schedules, vendor access, and inventory to minimize instrument downtime.
Role type
Senior IC service operations coordinator
Builds
Onsite maintenance service plans and vendor visit schedules for biopharmaceutical sites
Domain
Life sciences / Biopharmaceuticals / Instrumentation services
Required skills
Service coordination, Vendor management, Customer relationship management, Inventory management, Scheduling, Data management, Cost reconciliation, Clean room compliance, SAP/SmartSheet proficiency, Problem-solving
Preferred skills
Science qualification, Planning tools knowledge
Responsibilities
Organize service visits and manage associated standards/parts/IT requests, Act as dedicated point of contact for onsite services managing permits, Serve as first point of contact for scheduling queries, Manage quotation requests, purchase orders, and cost reconciliation, Monitor performance metrics and schedule adherence, Manage shipment and tracking of off-site instruments, Collate vendor service reports and close work orders, Follow gowning and PPE requirements in clean room areas
Seniority
Mid-level, hands-on IC