Field Service Engineer / Estado de México - Morelos
Core
On-site installation, implementation, maintenance, and repair of hardware, software, and networking solutions for customers.
Role type
Field Service Engineer
Builds
Fully integrated solutions including peripherals, communications, operating systems, and applications software
Domain
Scientific instruments and laboratory equipment
Deliverable
physical/clinical work
Required skills
Hardware installation, software configuration, network setup, troubleshooting, preventive maintenance, equipment calibration, customer advisory, sales lead identification
Preferred skills
Third-party product knowledge, internal technical training delivery, mentoring, product escalation management
Technologies
Hardware, software, networking products, operating systems
Responsibilities
Install and optimize hardware/software/network products at customer sites, diagnose and resolve performance problems, perform maintenance and repair services, advise customers on preventive maintenance, respond to potential equipment issues, deliver integrated solutions, serve as internal technical resource, identify and qualify sales leads
Seniority
Entry-level, hands-on IC