Field Service Engineer - ICPMS
Core
On-site installation, optimization, maintenance, and repair of ICPMS, ICPOES, and AA, UV hardware/software/network products at customer sites.
Role type
Field Service Engineer (Analytical Instrumentation)
Builds
Fully integrated solutions including peripherals, communications, and applications software for analytical instruments
Domain
Scientific instrumentation / Analytical chemistry
Deliverable
physical/clinical work
Required skills
ICPMS and ICPOES hardware/software configuration, diagnostic troubleshooting, preventive maintenance planning, on-site calibration, customer advisory, product escalation management
Preferred skills
Third-party product knowledge, internal technical training delivery, lead qualification
Technologies
ICPMS, ICPOES, AA, UV systems, operating systems, networking products
Responsibilities
Install and optimize ICPMS and ICPOES systems, diagnose and resolve performance issues, perform maintenance and repairs, advise customers on preventive maintenance, respond proactively to potential equipment issues, deliver integrated solutions, manage product escalations, conduct on-site calibration for large volume customers
Seniority
Mid-level, hands-on IC