IT Engineer, Support
Core
Lead IT Engineer responsible for owning identity, access, and security operations, transitioning from an outsourced provider to an in-house team.
Role type
Lead IT Engineer (Identity & Security Operations)
Builds
Internal identity governance systems, security operations capabilities, and IT operating model
Domain
IT Operations, Identity Management, Security Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Entra ID administration, identity reconciliation across systems, SOC/EDR/SIEM concepts, runbook creation, stakeholder partnership, vendor management
Preferred skills
MSP transition experience, IGA tool implementation, scaling IT for 700+ employees, scripting/automation (PowerShell/Python), audit cycle support (SOC 2/ISO 27001/GDPR)
Technologies
Entra ID, CrowdStrike Falcon, FleetDM, Freshdesk, TeamViewer One, NinjaOne, 1Password
Responsibilities
Own Entra ID, SSO, and access governance end to end; Lead reconciliation of employee, contractor, and service accounts; Build and maintain identity and access inventory; Own privileged access review process; Publish and enforce SSO/MFA coverage standards; Select and roll out an IGA tool; Own transition of outsourced SOC coverage (Managed EDR, ITDR, SIEM); Provide input to core IT policy set; Own evidence tracker for audit readiness; Build runbooks and documentation; Act as IT partner to business functions; Own transition of core tool stack
Seniority
Senior, hands-on IC