Modern Workplace Engineer
Core
Design, build, improve, and modernize Microsoft 365 environments for customers while providing Level 3 support and implementing automation/AI workflows.
Role type
Senior IC Modern Workplace Engineer (Microsoft 365)
Builds
Managed services solutions for Microsoft 365, Intune, Entra ID, Exchange Online, and Teams
Domain
IT Services / Microsoft Cloud / Identity & Endpoint Management
Required skills
Microsoft 365 administration, Microsoft Intune, Microsoft Entra ID, Exchange Online, Microsoft Teams, PowerShell, automation scripting, Zero Trust concepts, identity management, endpoint management, conditional access, security hardening, incident management
Preferred skills
Defender, Azure Infrastructure, Microsoft Copilot, Copilot Studio, SharePoint Online, PowerPlatform
Technologies
Microsoft 365, Intune, Entra ID, Exchange Online, Teams, PowerShell, Defender, Azure, Copilot, Copilot Studio, SharePoint, PowerPlatform
Responsibilities
Provide Level 3 support to managed services customers, Participate in paid on-call/after-hours on a rotating roster for Major Incidents, Deliver Microsoft 365 enhancement, build and development services to customers, Design, implement and improve solutions across Intune, Entra ID, Exchange Online and Teams, Identify and implement uplift and modernisation opportunities in customer environments, Apply an automate-first approach to improve reliability, consistency and efficiency at scale
Seniority
Senior, hands-on IC