CareerPlan

Workers Compensation Case Management Specialist | Expression of Interest

Wollongong, New South WalesFull-time2026-11-10 → 2026-11-12
HybridCitizens or permanent residents only

Core

Manage a portfolio of workers compensation claims including complex physical and psychological injuries to support injured workers' recovery and return-to-work outcomes.

Role type

Case Management Specialist (Claims)

Builds

Claims resolution and recovery outcomes for injured workers

Domain

Insurance / Workers Compensation

Deliverable

client delivery

Required skills

claims management, decision-making, stakeholder relationship building, legislation application, complex problem solving

Preferred skills

experience in personal injury or life insurance claims

Responsibilities

Manage complex and sensitive claims portfolios, make decisions on liability and compensation payments, partner with workers and employers to support recovery, apply legislation and policy requirements, support colleagues with claims guidance

Seniority

Mid-level, hands-on IC