MAC Counter Manager
Core
Manage a luxury beauty counter at an international airport, providing expert product knowledge and personalized service to travelers while driving sales.
Role type
Retail Counter Manager (Luxury Beauty)
Builds
Sales performance and customer experience for MAC cosmetics at Melbourne International Airport
Domain
Retail / Luxury Beauty / Airports
Deliverable
product features
Required skills
Sales analysis, team coaching, visual merchandising, customer engagement, beauty product knowledge
Preferred skills
Second language proficiency, Responsible Service of Alcohol (RSA) certification
Responsibilities
Analyse sales trends to identify opportunities and maximise sales; Coach and motivate team members to provide excellence in customer service; Ensure the counter is well-staffed, visually merchandised, and stocked to maximise sales; Engage customers with a friendly and approachable manner