Telstra Retail: Full Time Customer Service & Sales Consultant MORAYFIELD
Core
Frontline support providing product selection, service activation, and basic troubleshooting to customers in a retail store.
Role type
Retail Customer Service & Sales Consultant
Builds
Telstra telecommunications products and services for individual consumers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
consultative selling, customer service, product knowledge, KPI achievement, teamwork
Responsibilities
Assist customers with product selection and service activation, troubleshoot basic technical issues, meet and exceed sales targets and KPIs, collaborate with team to support store goals