Reception Assistant
On-site
Core
First point of contact for guests at a geothermal mineral springs and wellness destination, handling check-ins, bookings, and administrative tasks.
Role type
Casual reception assistant
Builds
Guest check-in process, booking management, and front-of-house operations
Domain
Hospitality / Wellness / Spa
Deliverable
product features
Required skills
Customer service, multi-tasking, high-volume guest handling, booking system proficiency, administrative tasks, phone answering, sales transactions, area maintenance, inter-departmental communication
Responsibilities
Greet and check in guests, manage customer bookings, handle sales transactions and gift certificates, maintain reception area cleanliness, answer phones, communicate with other departments regarding guest queries
Seniority
Casual, entry-level