Retail Consultant, Midland
Core
Face of Optus delivering standout customer experiences, building product knowledge, and providing personalized solutions for customers across mobile, broadband, and digital services.
Role type
Retail Service Consultant
Builds
Customer experiences and personalized tech solutions
Domain
Telecommunications retail
Deliverable
client delivery
Required skills
Customer service, product knowledge, empathy, communication, problem solving, adaptability, teamwork
Responsibilities
Deliver standout customer experiences, explain tech solutions simply, support customers through enquiries, contribute to a welcoming environment, step up during high activity periods
Seniority
Entry-level to Mid-level, supportive team environment
