Parts Interpreter
Core
First point of contact for trade customers to identify truck and trailer parts and process orders.
Role type
Parts Interpreter (Customer Service & Sales)
Builds
Customer relationships and sales opportunities for truck and trailer parts
Domain
Automotive / Commercial Vehicle / Trucking
Deliverable
product features
Required skills
Parts identification, customer service, order processing, quotation preparation, sales follow-up, warehouse coordination, mechanical aptitude
Preferred skills
Automotive/truck industry experience, strong communication, problem-solving, computer administration, multi-tasking
Responsibilities
Interpret and identify truck and trailer parts requirements, Assist trade, fleet and workshop customers with parts enquiries, Process customer orders accurately and efficiently, Prepare quotations and follow up sales opportunities, Work closely with warehouse teams to ensure timely order fulfilment, Deliver exceptional customer service with every interaction
