Claims Consultant
Core
Manage a portfolio of landlord and residential property insurance claims from lodgement through to settlement, assessing coverage, liability, and quantum.
Role type
Claims Specialist (Property Insurance)
Builds
Resolved insurance claims for landlords, tenants, and property managers
Domain
Insurance / Property
Deliverable
client delivery
Required skills
Claims management, portfolio management, policy coverage assessment, liability assessment, quantum assessment, stakeholder management, customer communication, documentation management, decision making within delegated authority
Preferred skills
Property claims experience, general insurance claims experience, strong communication skills, organizational skills, time management skills
Technologies
None stated
Responsibilities
Manage around 100 active claims, investigate claims, maintain accurate documentation, keep customers and stakeholders informed, explain decisions throughout the claims process
Seniority
Junior to Mid-level, hands-on IC