Case Manager
Core
Managing a full portfolio of physical and psychological injury claims to support injured workers' recovery and return-to-work outcomes.
Role type
Case Manager (Personal Injury Claims)
Builds
Personalized treatment and recovery plans for injured workers
Domain
Personal injury claims management / Workplace health and safety
Deliverable
client delivery
Required skills
Customer service, empathy, problem-solving, communication, computer literacy, stakeholder engagement
Responsibilities
Managing physical and psychological injury claims, building relationships with injured workers and providers, implementing recovery strategies, collaborating on treatment plans, navigating challenging conversations
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