Case Manager, Client Paid Customer Operations
Core
Coordinate complex pharmacy and specialty medication operations, ensuring accurate, compliant, and timely prescription processing for patients and payers.
Role type
Senior IC pharmacy operations case manager
Builds
Prescription fulfillment workflows and medication availability
Domain
Healthcare / Specialty Pharmacy
Deliverable
client delivery
Required skills
prescription processing, prior authorization, specialty pharmacy operations, inventory management, regulatory compliance, billing troubleshooting, stakeholder coordination, quality assurance, pharmacy management systems
Preferred skills
pharmacy technician licensure, knowledge of controlled substance handling, audit preparation, process improvement
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