Casual Concierge
Core
Providing tenants and guests with a friendly and knowledgeable presence while attending to requests and actionable items.
Role type
Casual Concierge
Builds
Tenant and guest support services
Domain
Hospitality and Security
Deliverable
product features
Required skills
Greeting persons, Administrative tasks, Tenant and guest needs assistance, Issue escalation, Activation planning, Content creation, Cleaning and stock re-ordering, Information and directions provision, Location knowledge
Preferred skills
Concierge experience, Building management systems knowledge
Responsibilities
Greeting all incoming and outgoing persons, Assist with tenant and guest needs and inquiries, Escalate issues to proper channels, Assist in the planning and management of activations, Ensure common areas are kept clean and tidy, Providing information and directions