ERP Training Lead
Core
Lead the planning, development, coordination, and delivery of organization-wide training to support the implementation and adoption of a new Enterprise Resource Planning (ERP) platform and associated digital technologies.
Role type
Senior IC training lead (ERP implementation)
Builds
Organization-wide training programs, user guides, user documentation, presentations, and learning resources for ERP adoption.
Domain
Public sector / Government / Enterprise Resource Planning (ERP)
Required skills
IT training and learning development, enterprise-wide training initiatives, ERP implementation training, large-scale digital transformation training, training strategy development, user documentation creation, stakeholder engagement, change management collaboration, training effectiveness monitoring.
Preferred skills
Simplifying complex technical concepts for non-technical audiences, designing multi-channel learning experiences, managing competing priorities in complex project environments.
Technologies
Enterprise Resource Planning (ERP) platforms, digital technologies.
Responsibilities
Lead the development and delivery of organization-wide training programs; Develop training strategies, plans, schedules, and learning materials; Work with subject matter experts to identify training needs; Coordinate multiple training streams and delivery channels; Develop high-quality training materials and user documentation; Deliver engaging training sessions to employees across various roles; Collaborate with change management leads to support user adoption; Monitor training effectiveness and identify improvement opportunities; Provide guidance to stakeholders throughout the training lifecycle.
Seniority
Senior, hands-on IC